BOMA Calgary is pleased to announce the launch of the BOMA Public Safety Series, a 3-part series of workshops designed to give you and your teams the tools to navigate the difficult situations you may encounter.

The first staff focused workshop in the series takes place on March 1 from 1:00-4:00pm, where Debra deWaal of Safe & Sound Safety Training will deliver the following:

Safely Managing the Difficult Person

This workshop covers everything people need to know about how to recognize, avoid, and manage difficult and potentially dangerous interactions. Learn how to discern the difference between difficult and dangerous, as well as how not to freeze during the encounter. This program will also give you the necessary tools to master conflict as only a skilled leader can do.

A respected entrepreneur and self-starter, Debra deWaal is a skilled speaker, facilitator and experiential trainer. Her sojourn into people development began as a Police Officer in 1989. Debra started the journey by working as a Constable with the Calgary Police Service in numerous team environments. Also, in 1996 while still a Police Officer, Debra simultaneously honed her skills as a management consultant, working with a variety of organizations and other consultants. In 1998, she left the Calgary Police Service and shifted her focus to full time operations of Safe & Sound.

Debra has been a professional member of the Canadian Association of Professional Speakers as well as the National Speaker Association since 2004 and is a Certified Performance Coach through Corporate Performance Coaching.

When: Wednesday, March 1 from 1:00-4:00pm

Where: Livingston Place Conference Centre (222 3 Ave SW)

Cost: Free!